Shipping and Delivery
LOCAL DELIVERY (SINGAPORE ONLY)
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Type
|
Cost
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Delivery Time
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Remarks
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Standard Tracked Shipping (*Not applicable for bulky items like A3 prints and cushion inserts)
(Free for purchases above $80)
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$5.00
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3 to 7 working days (excluding weekend and public holidays)
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Tracking number will be provided upon shipping of order. The tracking number will be emailed to you upon dispatch.
We use a variety of couriers including Ezyparcel, Ninja Van, Qxpress or SingPost.
Kindly note that the delivery takes 3-7 working days (excluding weekends and public holidays) to reach your address and items can only be tracked when it has been picked up by the courier. |
|
Express Shipping/Bulky Items
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$20.00
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Same day or next working day
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Items that require this delivery service include cushion inserts, A3 prints, bulky homeware items beyond 30cm, and bulk orders*.
Please key in this delivery service when you are ordering the following items. If not, we may require you to top up shipping fees for these orders.
Same day delivery is only possible for orders before 2pm, and is not applicable for custom printed orders.
Contact us via email or phone if your order is urgent.
Same or next day delivery may not be applicable for custom print items, such as t-shirts and totes.
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Self-Collection at Independent Market (Holland Village / Tanglin Mall)
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Free
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Same or next working day, subject to availability of items
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Please wait for our confirmation email and text from us before heading down to the store for collection.
Please include in 2-5 working days for custom print items, such as t-shirts and totes.
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Please note that if the products ordered cannot be dispatched by the delivery service selected, we reserve the right to withhold the dispatch of the order until the payment for the appropriate delivery service has been selected.
*For any queries regarding potential odd/over-sized items for delivery, please drop us an email at shop@independentmarket.sg to find out more.
INTERNATIONAL DELIVERY
|
Type |
< 250g Envelope |
< 500g Parcel |
< 2kg Parcel |
|
Malaysia |
$10 |
$12 |
$25
|
|
Asia Excluding Malaysia & Japan |
$12 |
$20 |
$50 |
|
Australia, New Zealand, Japan, Most of Europe, USA, Canada |
$15 |
$25 |
AUS/NZ/JP - $45
|
|
Rest of World (Subject to availability)** |
$20 |
$30 |
$70 |
For any order above 5kg we will get you an updated quote for the best rate, please email us once you've placed your order and we will calculate the actual package size and finalize a shiping quote for you.
For any questions regarding international shipping, please drop us an email at shop@independentmarket.sg.
Your international order would typically take 5-10 working days (excluding weekends, local public holidays and major holidays) to arrive and is subjected to local import taxes. Payment of import tax is to be made by customers to their local customs.
Prices for international shipping rates are in Singapore Dollars (S$).
** Countries subject to availability. Please get in touch with us if the country you wish to ship to is not available.
CUSTOM ORDERS
Please note that as our T-shirts and tote bags are custom printed at our studio in Singapore, please add at least 2-5 working days to your shipping time for us to process your order.
CORPORATE ORDERS/BULK ORDERS
For more information about bulk orders and delivery of the items, please drop us an email at shop@independentmarket.sg to find out more.
PRE-ORDERS
For pre-orders, items will start to be shipped out/available for collection from the stated date onwards.
SALES
Do expect slight delays for the delivery of your orders during festive or promotional periods (e.g. National Day Sale, Singles' Day Sale, Christmas season).